SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mulanmart.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mulanmart.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh man, I gotta tell ya, this feeder has been an absolute game changer for me and my furry friend! Before getting this little gadget, feeding time was a bit of a hassle. But now? It's smooth sailing all the way.You see, what I love about it is that it keeps pet's feeding schedule as consistent as clockwork. You know how important that is right? Consistency in feeding helps keep their metabolism stable and can even improve digestion. And with our unpredictable schedules these days, having something dependable like this automatic feeder really takes the edge off.This thing is super easy to use. Seriously, no fuss at all. Just set your preferred times and voila! Your pet gets fed on the dot without you having to lift a finger or worry about whether they've eaten or not while you're out running errands or stuck at work.Another cool feature? The portion control option! Now I don't have to fret over overfeeding my little buddy anymore because this smart device handles all of that effortlessly too!So yeah, if you ask me why I'm gushing over this automatic feeder so much.. well there's your answer folks! It’s turned into one of those things where once you’ve had it…you wonder how you ever managed without it before!I mean seriously guys...if keeping your pet's diet consistent with zero stress sounds good to you (and trust me - it should!), then do yourself a favor and get one of these bad boys ASAP. You won’t regret it – promise!
This automatic pet food dispenser has been a real lifesaver for me. I used to worry about my pets missing their meals when I was at home, but now, thanks to this device, they get fed on time every day. The stainless steel bowl is easy to clean and the materials are durable and pet-friendly.
ok
i absolutely love this pet food dispenser. the stainless steel bowl looks great and is super easy to keep clean. the automatic function works perfectly, ensuring my pet is fed on time every day. it’s easy to set up and use, and the portion control helps keep my pet’s weight in check. it's convenient and reliable, making my life much easier.
With our busy schedule, maintaining a consistent feeding routine for our furry friend was always a challenge. But ever since we got this smart automatic pet food dispenser, things changed! It's incredibly user-friendly and the fact that it reduces the frequency of refilling makes life so much easier.
This automatic feeder has made such a big difference in both mine and my cat’s life! No more waking up early or rushing home from work just to make sure she gets her meal - now everything happens automatically as per her usual schedule!
So easy to clean and maintain, it's a lifesaver busy pet owners like me!
i'm thoroughly impressed with this automatic pet food dispenser. the stainless steel bowl is not only durable but also very hygienic, which is important for my pet’s health. programming the feeding schedule was very easy and the portion control feature works perfectly. it’s such a relief knowing my pet is getting fed on time every day, even when i’m not at home. the dispenser is well-built and functions flawlessly. the design is sleek and modern, and it doesn't take up too much space. my pet loves it and i’m happy knowing they are well taken care of. this is a great product for anyone looking to automate their pet's feeding routine.
This product is built with durable materials that are also pet-friendly. A win-win in my book!
We love having peace of mind knowing our pup will be fed consistently even if we’re running late from work. The automatic feeder is easy to clean and maintain, which makes it all the more convenient.
Recommend
i love simple it is to use and the stainless steel bowl is a great touch 👍
No more worries about overfeeding or underfeeding - this dispenser takes care of everything.
Having multiple pets can be chaotic especially during feeding times but this smart feeder helps bring some order into our lives. With its consistent feeding schedules and reduced refill frequencies, mealtime has never been smoother!
Absolutely thrilled with its performance! My pets seem happier too 😊
It's so practical! The automatic function means one less thing for me to worry about each day.
this automatic pet food dispenser has been a wonderful purchase. the stainless steel bowl is a big plus, as it's easy to clean and very durable. the setup process was smooth and the interface is user-friendly. i love how i can program the feeding times and portions to suit my pet's needs perfectly. it has made feeding time hassle-free and ensures my pet always gets their meals on time. the portion control is very accurate, helping to keep my pet at a healthy weight. the dispenser looks great and fits well in my kitchen. it’s a must-have for any pet owner who wants a convenient and reliable feeding solution.
worthy
I've tried other feeders before but none compare to this one. Its ability to keep up with my dog's eating schedule without fail is impressive. Plus it’s super easy to clean which saves me extra time in my day!
If you're looking for an efficient way of managing your pet's meals then look no further than this clever device! It ensures that your beloved fur baby gets their meals on time while reducing your workload significantly.
seems not that durable
The stainless steel bowl that comes with this automatic pet feeder is just icing on the cake! It’s so much easier to clean than plastic bowls. Plus, it gives me peace of mind knowing that my fur baby isn't ingesting any harmful chemicals from plastic.
Satisfactory
This automatic pet food dispenser has been a real game changer. With its consistent feeding schedule, I no longer have to worry about my pets missing their meals when I'm at home. The stainless steel bowl is easy to clean and the materials are durable and pet-friendly.
i can’t say enough good things about this automatic pet food dispenser. the stainless steel bowl is a fantastic feature, making it easy to clean and ensuring it stays hygienic. setting up the device was straightforward and the instructions were clear. i appreciate the precise portion control, which helps in managing my pet’s diet effectively. the smart scheduling function is a real boon; it takes the worry out of feeding times, especially when i'm away from home. the build quality is excellent and it feels very durable. my pet loves it and it’s nice to see them fed on time without any fuss. i highly recommend this to any pet owner looking for a reliable feeding solution.