SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mulanmart.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mulanmart.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This car charger is a must-have for anyone who spends a lot of time on the road. Whether I'm commuting to work or embarking on a road trip, having the ability to charge both my phone and my tablet simultaneously has been a game-changer. The fast-charging capabilities ensure I can quickly top up my devices between stops, keeping me connected and productive throughout the day.
We needed chargers for various vehicles, and these fit the bill perfectly. What impressed me was their affordability and slim design, which doesn't protrude from the dashboard. They feel like premium products, with just the right amount of weight. I've recommended them to friends and family, and they've all been impressed. With its dual USB ports, this charger is perfect for families. Everyone can charge their devices at once without any hassle.
I recently purchased this car charger for my teenage daughter, who is always on the go between school, sports practice, and social events. She's been thrilled with its performance – the dual USB ports allow her to charge both her phone and her portable speaker simultaneously, and the fast-charging capabilities mean she can quickly top up her devices between activities. It's given her the freedom to stay connected and entertained no matter where her busy schedule takes her.
The charger boasts a compact profile, making it effortless to install or remove from the car's power port. The materials used are top-notch, ensuring durability and longevity. Its soft blue light is a handy feature for locating it in dimly lit interiors. As for performance, it has met my expectations flawlessly.
As a frequent traveler, this car charger is a must-have accessory. It keeps my devices charged and ready for anything.This car charger has been a game-changer for my family's road trips. With its dual USB ports, my kids can keep their tablets charged and entertained for the duration of our journey, giving my husband and me some much-needed peace and quiet in the front seats. The fast-charging capabilities mean we can quickly top up our phones while on the go, ensuring we arrive at our destination fully charged and ready to go.
I recently purchased this car charger for my elderly parents, who often forget to charge their phones before leaving the house. They've been thrilled with its performance – the dual USB ports allow them to charge both their phones simultaneously, and the LED indicator lights make it easy for them to see when their devices are charging. It's given them peace of mind knowing they can always stay connected while on the go.
This car charger has been a game-changer for my photography business. Whether I'm shooting on location or traveling between gigs, having the ability to charge both my camera and my phone simultaneously has been invaluable. The fast-charging capabilities mean I can quickly top up my devices between shoots, ensuring I never miss a moment. Highly recommend it to fellow photographers looking to stay powered up on the go.
This car charger has been a lifesaver for me. Whether I'm running errands around town or embarking on a cross-country road trip, having the ability to charge both my phone and my GPS simultaneously has been incredibly convenient. The fast-charging capabilities mean I can quickly top up my devices between stops, ensuring I never miss a turn or a call. Highly recommend it to fellow road warriors!
The product ordered by me was of good quality I can recommend this seller to everyone.
I love the convenience of this car charger. It's compact, yet powerful, delivering fast charging whenever I need it.
Dual USB ports mean I can charge both my phone and tablet on the go, ensuring I'm always connected wherever I travel.
already I tried working good ....
Really good.. very fast shipping. arrived with in two weeks. thanks team
This charger's sleek design fits seamlessly into my car's interior, and the LED indicator lights make it easy to monitor charging status.
I'm impressed by the fast-charging capabilities of this car charger. It's efficient and reliable for keeping my devices powered on the road.
This car charger is a total lifesaver! With its dual USB ports, I can charge my phone and GPS simultaneously, perfect for long drives.
I bought this for my son’s car and it works perfectly.
This petite charger performs admirably, albeit not lightning-fast. It's discreet and charges at a reasonable pace, fitting seamlessly into any setup.
All as described. Work, charge relatively quickly. Yes, the voltage works.
Overall, this charger surpasses expectations in performance, convenience, and reliability.
Arrived today and well with enough delivery time, it remains to be tested. Thank you
Ideal for long drives, it ensures everyone's devices stay powered.
As a busy professional constantly on the go, having a reliable car charger is essential for staying connected and productive throughout the day. This charger has exceeded my expectations – the dual USB ports allow me to charge both my phone and my laptop simultaneously, and the fast-charging capabilities mean I can quickly top up my devices between meetings. It's become an indispensable tool for my daily commute.
Its compact design makes it easy to store without cluttering the car.
Highly recommended for frequent travelers and commuters.