SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mulanmart.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mulanmart.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These are perfect little solutions! I work long days and carry a small handbag. Now, I can decant several scents, take one with me, and reapply throughout my day. I feel like I'm using my expensive perfumes more. It's important to follow the directions to prevent leakage, and I suggest only filling them halfway. I've labeled each bottle for easy identification. I'm ordering my second set to enjoy more of my seasonal scents. Highly recommend!
I'm so happy with this gadget! I bought them for myself, my daughter, and my granddaughters for a trip. Although I didn't have the instructions, they were easy to find online. Filling it with my cologne was a breeze, and its size is perfect. I plan to get another set for my other perfumes and colognes. These will be great for every trip!
I really love these. They're super easy to use and make it convenient to carry your favorite scents. Most luxury scents are in bulky bottles, but these are small and travel-friendly. I use them all the time and they're great for anyone, whether you travel a lot or just want a refresh during your day.
This product stands out for its ease of use and durability. I appreciate how it lets me transfer my scents into these containers. Now I can easily take them in my car or bag without needing the full perfume bottle. I strongly recommend it for those who like applying scents on the go.
It's so simple to take your preferred fragrance with you. Filling it is straightforward, and it sprays like a regular perfume bottle. It's well-made, and you can see the amount left inside. The lid is easy to open. I highly recommend these.
I'm happy with these as they fit perfectly in my bag. No worries about my perfume bottle being too large for flights. They are the ideal size and quantity.
I've been searching for a travel-size perfume bottle and found these. They're smaller than expected, but perfect. I even gave one to my son.
These are a great value. They're small enough to fit in a purse or toiletry bag. I really like them.
It's great that I can refill these and take them with me instead of the full-size bottle or buying travel-size perfumes.
These are useful for carrying cologne and perfume while traveling. It's convenient not to have to bring large bottles.
My son and I both love these. Now he and his dad can use the same bottle.
I bought these for my perfume and didn't want to bring a large bottle. They're perfect and don't leak. I use them on trips and got some for my husband too.
As someone who travels often, this perfume atomizer is a lifesaver. It's easy to fill, lasts long, and keeps the scent strong. It fits well in a toiletry bag—a fantastic invention.
Perfect for putting my favorite perfume in without needing the larger bottle. Fits well in my purse, doesn't leak, and it's easy to transfer the perfume into it. I love these!
Some mention leaks, but if you follow the instructions to pump out air before filling, it won't leak. These were great for my short trip and allowed me to smell great without checking in my bag. I'll keep one handy for touch-ups.
These travel sprayers are easy to fill and carry in a purse. They let you smell great anywhere.
Now I can bring my perfume on trips or for a fresh scent boost when going out. My daughter and I can share our perfumes easily.
Instead of getting a "free" travel-size cologne, I got these. They're easy to use and let me switch between scents easily during trips. Great for those who like to vary their fragrance.
One had a minor issue but I fixed it with tweezers. Filling them was easy, no leaks, and they spray perfectly. The purple color is the best. The chrome pink looks more like silver. I wish there was an option for four purple ones.
These are ideal for travel or keeping in your purse. They're easy to fill and spray just right.
A great way to bring perfume on a flight or in your purse when a larger bottle isn't practical. One of the four bottles I got leaked a bit, but I just used a ziplock bag.
They worked with most of my perfumes and body sprays. Super easy! However, they didn't work with my Coach perfume due to the tube's placement. I'm obsessed with these and will buy more.
I really enjoy using this when I want to take my favorite perfume with me. It's easy and quick to fill and is the ideal size for travel.
I finally found perfume bottles for travel that don't leak. The ones I got from Temu leaked in my purse, but these are fantastic. They also make great gifts. I'm using them for potpourri spray and perfume.
I adore these little items. I had a broken perfume bottle but didn't want to waste the perfume inside. This gadget was a perfect solution to my problem. I'm so grateful!