SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mulanmart.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mulanmart.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the fact that it doesn't rust or fade is just the cherry on top 🍒
this hypoallergenic ring has been kind to my sensitive skin – no irritation at all.
If you're looking for a stylish yet durable accessory then look no further than this elegantly designed hollow butterfly ring - resistant towards both acid & alkali environments thus retaining color vibrancy & fresh appeal over extended periods of usage.
it’s resistant to both acid and alkali - what more could you ask for in a piece of jewelry?
even after daily wear, there's no deformation. i’m impressed!
This hollow butterfly ring is a true work of art. The design is so intricate and beautiful, and it really stands out. It's lightweight and comfortable to wear, and the adjustable band makes it easy to fit any finger. I've worn it to several parties and always receive compliments on how unique and elegant it looks. The craftsmanship is excellent, with every detail perfectly executed. It's also very durable, and the finish hasn't faded at all. I love how it adds a touch of elegance to both casual and formal outfits. This ring is a must-have for anyone who appreciates fine jewelry.
a hollow butterfly design that doesn’t deform or lose its charm – love it!
This is the second time I've ordered it, because the first time it was just right and I had to order another size 😁
The attention to detail on this elegant hollow butterfly ring is amazing – from the intricate design down to its quality craftsmanship resisting both acids and alkalis thereby preserving its beauty over time. Not only does it look good but also maintains shape even after continuous use.
it’s non-deformable even though i practically live in it! kudos to whoever made this 💖
I'm absolutely thrilled by how well-made this piece is! Not only does the hollow butterfly design look stunning but also ensures longevity – no deformation or fading at all despite continuous wear.
finally found a pretty ring that doesn't cause any allergic reactions 👏
This beautifully crafted ring featuring an exquisite hollow butterfly motif has quickly become my favorite accessory! Its high-quality construction ensures resistance against both acidic and alkaline conditions keeping the shine intact for longer periods of time.
Recommend
I was worried about the quality initially, but I've had no issues with rusting so far.
i recently purchased this butterfly ring, and i couldn't be happier. the hollow design is elegant and unique, and it adds a touch of whimsy to my outfits. the ring is well-made and feels sturdy, yet it's delicate and lightweight on my finger. i've received so many compliments from friends and strangers alike. it's comfortable to wear all day, and the adjustable band ensures a perfect fit. the details on the butterfly are intricate and beautifully crafted. i love how it sparkles in the light. this ring has quickly become one of my favorite accessories. highly recommend it to anyone who loves elegant jewelry.
not only does the hollow butterfly look stunning, but also ensures long-lasting shine
As someone who values durability in accessories, this ring ticks all the boxes for me - resistant to acids and alkalis, doesn't deform or fade over time, ensuring long-lasting beauty.
comfy and affordable
The fact that it does not deform despite daily wear shows its superior quality.
Haven't seen any color change yet - it's as vibrant as the day I bought it! Plus, no deformation at all which speaks volumes about its quality
This hypoallergenic ring has been nothing short of perfect for me. I have sensitive skin and this piece causes no irritation at all. Plus, its resistance to both acid alkali ensures long-lasting shine.
As someone with sensitive skin, finding jewelry that doesn’t cause any irritation can be tough. But this hypoallergenic ring has been nothing short of perfect! It's beautifully designed with a hollow butterfly motif which makes it stand out from other pieces in my collection. Moreover, its resistance to acids and alkalis ensures long-lasting shine.
A perfect blend of style & functionality- this elegant piece with a hollow butterfly motif is not only hypoallergenic but also resistant to rust, acid & alkali environments thus ensuring long-lasting shine & quality. Plus, it's non-deformable nature despite daily wear adds to its longevity.
Finally found a pretty ring that’s not only stylish but also kind on my sensitive skin due to its hypoallergenic properties!