SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mulanmart.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mulanmart.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This ginger hair growth spray has been a fantastic find. Initially drawn to it for its natural ingredients, I've been pleasantly surprised by its effectiveness. My hair seems stronger and more voluminous since I started using it. The spray application is convenient, and it fits easily into my daily routine. Plus, the ginger scent is quite invigorating and adds a nice touch to the whole experience. Looking forward to more positive results with continued use.
I've been using the hair growth ginger spray for a few weeks now and I'm quite impressed. Not only does it have a refreshing, natural ginger aroma, but I've also noticed a significant reduction in hair fall. My scalp feels healthier, and there are signs of new hair growth. It's easy to apply and doesn't leave any greasy residue, which is a huge plus. I'm excited to continue using it and see further improvements.
Don't second guess, just buy it!!! 🤩 I waited for a month before writing this review to be certain of my opinion. A friend introduced me to this product, and though I was initially skeptical, I decided to give it a try. Wow, I was completely taken aback by how much I liked it from the very first use. After using it a couple more times, my love for it only grew. My husband tried it too and loved its leathery feel. It leaves your hair feeling incredibly soft and clean, and it's also great for itchy scalps. The spray is particularly effective post-shampoo. I find myself stockpiling this product out of fear that it might not be available in the future!
This ginger spray has helped with my itchy scalp and I'm starting to see some new hair growth.
I've just started using the product.
My hair was thin and falling out due to stress and late nights. This product significantly improved my hair loss, and I highly recommend it to others facing similar issues.
The product is worth the money and was well-packaged for shipping.
Good
After using about two bottles, I've started noticing slight hair growth on my hairline and top of my head. The serum is effective, and I plan to continue using it.
Quick and easy to use, and it's great to find a hair growth product that actually smells good.
This is my second purchase of the hair growth spray, and the results are evident. I no longer have bald spots and highly recommend it.
I was looking for something to help with my thinning hair, and this spray has done wonders. It's lightweight, smells great, and most importantly, I can see new hair growth. It's also soothing on the scalp, which is an added bonus. Highly recommend to anyone facing hair growth challenges.
Effective and non-irritating, this ginger hair growth spray is a pleasant surprise. Hair feels thicker already.
This hair growth spray worked wonders for me during a stressful period at work when I was experiencing hair loss. It successfully promoted hair regrowth.
The product is good, but it requires consistent use for best results.
This ginger hair growth spray has been a game-changer for my dry scalp and hair loss issues.
It matches the description, but I'm still in the early stages of use and unsure of its effectiveness.
The spray is good.
The product arrived on time, but I haven't used it yet.
So far, I've used the hair growth spray for only a week, and it seems good.
I appreciate that it's lightweight and doesn't make my hair greasy. Waiting to see more growth results.
The product is perfect.
I was skeptical at first, but this ginger spray has worked wonders for my hairline.
The spray bottle makes application a breeze, and I love that it's made with natural ingredients.
My hairline is growing back after late nights caused hair loss. I tried many methods without success, but this product has proven to be really effective.